top of page

FAQ

At Enchanted Arts, we strive to make your shopping experience as easy and enjoyable as possible. To place an order, simply browse our collection of unique and handmade gemstone jewelry, select the items you love, and add them to your cart. Once you're ready to check out, follow the prompts to complete your purchase.

 

​Secure Ordering & Payment Options

 

We accept all major credit cards and PayPal for secure payment options. We offer free shipping on all orders within the United States. International shipping rates vary depending on the destination. Please allow 2-3 business days for processing and handling, and 5-7 business days for delivery within the United States. International orders may take longer to arrive due to customs processing times.

​

Returns & Refunds

 

At Enchanted Arts, we stand behind the quality of our products. If for any reason you are not completely satisfied with your purchase, please contact us within 14 days of receipt to initiate a return or exchange. We will do everything we can to ensure you are satisfied with your purchase

 

Privacy Policy

 

We take your privacy seriously at Enchanted Arts. We will never share your personal information with third parties, and all transactions are securely processed through our website. For more information, please see our Privacy Policy.

bottom of page