Shipping policy
Shipping Policy
Thank you for shopping with Enchanted Arts. We are committed to ensuring your order is processed and delivered in a timely manner.
Processing Time
All orders are processed within 3 to 5 business days. Orders are not shipped or delivered on weekends or holidays. Processing times may be extended during periods of high demand.
Shipping and Delivery
Once your order has been shipped, delivery times will vary depending on the shipping method selected and your location. Estimated delivery times are provided by the carrier and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Tracking information will be provided once your order has been shipped, where available.
Delays and Issues
Enchanted Arts is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control. If your order is lost or significantly delayed, please contact the shipping carrier directly.
Incorrect Addresses
Please ensure that your shipping address is correct at the time of purchase. Enchanted Arts is not responsible for orders shipped to incorrectly provided addresses.
If you have any questions regarding shipping, please contact us for assistance.